reply to both comment

reply to Ashley

Negotiation plays a key role in patient education as a platform for patients and caregivers to have a discussion for the best possible care plan to be developed. Without negotiation patients may withhold information from caregivers, and caregivers often assume their plan of care is what is best for the patient without accounting for the patient as an individual. Patient education becomes more effective with negotiation as it accounts for their willingness to make change and follow recommendations. It is a collaborative approach which uses compromise to establish health care goals and assist in problem solving to achieve them.

Falvo, D.R. (2011), Effective patient education: A guide to increased adherence guide-to-increased-adherence_ebook_4e.php

 Reply to La Donna

The term “negotiate” implies conferring with another in order to reach a compromise. In terms of patient teaching, negotiation may be a somewhat foreign term to health professionals who believe that patients who come for help or advice should and will automatically follow the recommendations offered” (Falvo, 2011). “Negotiation identifies areas of agreement and disagreement and provides a forum for discussion of solutions” (Falvo, 2011). “Negotiation is a way to work collaboratively with the patient in order to establish mutually acceptable goals and problem-solve to assist patients’ ability to reach them” (Falvo, 2011).

Falvo, D. (2011). Effective Patient Education, A Guide To Increased INCREASED ADHERENCE (4th ed.). Sudbury, MA: Jones and Bartlett Publishers. Retrieved from